This policy explains what we collect, why, and the choices you have. Short and plain-English on purpose.
What we collect
When you call us, text us, or request service through the site, we collect your name, phone number, the issue you’re facing (jump start, tow, flat tire, etc.), and your location so we can dispatch help. If you fill out the junk-car form, we also collect your vehicle’s year, make, model, condition, and ZIP code.
When you browse the site, we collect basic usage information through standard analytics, including pages visited, approximate location (derived from IP), device type, and how you arrived at the site.
Why we collect it
- To get help to you quickly — routing, ETA, and contacting you about the job
- To follow up on quotes for junk-car sales
- To improve the site and fix things that aren’t working
- To measure which marketing channels bring real customers
Text messages
If you submit a request through the site, our system sends a text message with your details to the operator on duty so they can reach you. Standard message and data rates may apply. We use your phone number only to contact you about the request you submitted.
Cookies
Our site uses cookies and similar technologies, like virtually every modern site does. You can clear or block them in your browser settings at any time. Doing so won’t prevent you from requesting service — just call us instead.
Who we share with
We don’t sell your personal information. We share limited data with the service providers we use to run the business — including our SMS provider, email provider, hosting provider, and the major analytics platforms. Each has its own privacy policy you can review:
- Twilio Privacy Policy — SMS delivery
- Resend Privacy Policy — email delivery
- Google Privacy Policy — analytics & advertising
- Microsoft Privacy Statement — behavioral analytics
- Cloudflare Privacy Policy — hosting & security
Your choices
- Clear or block cookies in your browser settings
- Opt out of personalized Google ads at Google My Ad Center
- Reply STOP to any text from us and we’ll stop sending messages
- Ask us to delete your records (see Contact, below)
How long we keep your information
Service records are kept as long as needed for our business records and any insurance/regulatory obligations. Analytics data follows each provider’s standard retention. You can request deletion at any time, subject to legal obligations.
Children
Our services are intended for adults (drivers). We do not knowingly collect information from anyone under 13.
Changes to this policy
If we make material changes, we’ll update the “Effective” date at the top. Checking back periodically is the best way to stay current.
Contact
Questions, deletion requests, or anything else — reach out:
Save Ital Roadside Assistance LLC
Palm Beach County, FL
Phone / Text: (754) 308-8790
Or visit our home page to request service.